Need assistance?

Send us a message or call us at 877.833.9041


Thank you!
You will receive a receipt via email shortly.

Step 4: ACTIVATE YOUR ACCOUNT

Activation Email (important)


You will receive your activation email from info@securusid.com with activation instructions and a PIN code.

Using the secure link contained in the activation email, you can create your customer account where you will input your detailed personal information.
Please note, your account will not be "active" until you complete this step.
(monitoring and insurance available in Comprehensive and Elite plans only)

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Your plan is on automatic monthly billing.  Subsequent orders will be billed to the credit card on file each month on or around the day of the month of your initial order.

Your payment will appear on your credit card statement as "Securus ID Inc".

Billing and plan features questions?  Please call 877-833-9041 or email info@securusid.com.

For questions regarding the activation process for your account, a forgotten password or for victim assistance, please call 888-852-7326.
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